Reference

Terms for your c5i account in India

Our Terms & Conditions explain how your account, wallet, game access and withdrawals work across Roulette, Dream Catcher, Crash X and other rooms.

Account use rulesUPI and wallet recordsWithdrawal checksLocal law applies

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How these terms apply in India

c5i Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions form the agreement between you and c5i when you open an account, use the wallet, enter game rooms or contact support. They cover eligibility, account accuracy, payment records, game settlement, withdrawal checks, restricted conduct, changes to the terms and dispute handling. Your

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access may vary by state or location, and we may limit or refuse access where local law does not permit it. UPI, Paytm, PhonePe and Google Pay references in these terms are used to explain account records, verification steps and transaction tracing, not to promise that
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every method is available at every moment. If we update the terms, the newer version applies after it is posted on this page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP ROUTES

Contact paths for terms questions

Questions about the Terms & Conditions should reach the right team, not a general inbox.

CONTROL CHECKS

How we manage terms requests

The Terms & Conditions are not just text on a page; they set the checks we follow when your account is used, amended or reviewed.

Account data

We use account data to apply the terms, confirm that access is allowed, match payment records and reply to your requests. We do not ask for extra documents unless a clause requires verification.

Cookies and sessions

Cookies help us keep you signed in, remember consent choices and protect sessions from unusual access. Our terms explain that these tools support account security and service records.

Security checks

If login activity, device changes or payment patterns look unusual, the terms allow us to pause certain actions while we verify ownership. This protects your balance and account history.

Record retention

We retain account, payment and support records for periods needed to settle transactions, answer disputes and meet legal duties. When records are no longer needed, we remove or anonymise them.

Correction requests

If your name, mobile number or payment detail is wrong, contact us with proof so we can amend the account record. Some changes may need wallet or identity matching first.

Terms updates

When we change these Terms & Conditions, we update this page and may show an account message for material changes. Continuing to use the account means the revised terms apply.

Terms questions before you join

Read these answers before opening your account so you know how the Terms & Conditions affect eligibility, payments, withdrawals and support requests. They are written for India-based account use and should be read with the full terms above. If a detail matters to your situation, contact us before you add funds or enter a room.

You may use an account only where local law permits access and your details pass our account checks. We may refuse, pause or close access if the terms or applicable law require it.

The terms treat UPI, Paytm and PhonePe entries as wallet records linked to your account. You must use payment details that belong to you and share reference IDs when asking about a transaction.

Yes. We may update the terms to reflect legal, security, payment or account process changes. The updated version is posted here, and material changes may also appear inside your account area.

You should ask us to correct incorrect details as soon as you notice them. We may request proof before changing names, mobile numbers or payment details, especially when withdrawals or security checks are involved.

The terms explain that game rounds, including Roulette, Dream Catcher, Football Strike and Crash X, are settled according to the recorded result in the system. Disputes are checked against account and round records.

Contact support with your account mobile number, transaction reference, amount, date and a short description. We will compare the request with the Terms & Conditions, wallet records and any required verification steps.

Send a request through the account help route with proof that you control the account. Some records may need to be retained for transaction settlement, dispute handling or legal duties before removal is possible.

Terms for your c5i account in India

Contact paths for terms questions

How we manage terms requests

Account data

Cookies and sessions

Security checks

Record retention

Correction requests

Terms updates

Terms questions before you join

01 Who can use an account under these Terms & Conditions?

02 How do the terms apply to UPI, Paytm and PhonePe payments?

03 Can the Terms & Conditions change after I join?

04 What happens if my account details are incorrect?

05 How are game results covered by the terms?

06 What if I disagree with a wallet or withdrawal decision?

07 How do I ask for account data changes or deletion?

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